Macros

Macros

Save time with predefined response templates.

Creating Macros

1. Go to Settings > Macros
2. Click Add Macro
3. Enter name and content
4. Choose Personal or Shared
5. Save

Variables

| Variable | Replaced With |
| --- | --- |
| {{visitor.name}} | Visitor's name |
| {{visitor.email}} | Visitor's email |
| {{agent.name}} | Your name |
| {{project.name}} | Project name |

Using Macros

1. Open conversation
2. Click macro icon (or press /)
3. Select macro
4. Edit if needed
5. Send